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Terms of Service

Last Updated: October 2025

Introduction and Acceptance of Terms

Welcome to PuzzleGenio, a free online puzzle creation platform that helps educators, puzzle enthusiasts, and content creators design custom puzzles including jigsaw puzzles, crossword puzzles, sudoku, and word search games. By accessing or using our service, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, please do not use our service.

Use of the Service

PuzzleGenio provides users with free online tools to create, customize, download, and print various types of puzzles. You agree to use the service in accordance with all applicable local, state, national, and international laws and regulations.

User Accounts and Registration

Account Creation

To access certain features of the service, you need to create an account. You must provide accurate and complete information during the registration process.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Responsibilities

You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Content and Intellectual Property Rights

All content provided through PuzzleGenio, including but not limited to the puzzle generation tools, user interface, design elements, and documentation, is protected under copyright law. The copyright owner of PuzzleGenio is puzzlegenio.com.

  • You acknowledge that you do not own the underlying technology or intellectual property that makes up the PuzzleGenio service, and you agree to respect the intellectual property rights of puzzlegenio.com and any third parties.
  • User-Generated Puzzles: You retain full ownership of the puzzles you create using our tools. You are free to use, distribute, print, and share your created puzzles for personal, educational, or commercial purposes.

Prohibited Activities

You agree not to engage in any of the following prohibited activities while using PuzzleGenio:

  • Attempting to reverse engineer, decompile, or extract the source code of our puzzle generation tools
  • Using automated systems or bots to create excessive puzzle requests or abuse our service
  • Interfering with or disrupting the security or performance of the service
  • Using the service for any illegal or unauthorized purpose
  • Attempting to bypass any security features or usage limitations of the service
  • Creating puzzles that contain illegal, offensive, or harmful content

Privacy and Data Collection

PuzzleGenio collects the following types of data:

  • Account Information: Information you provide when creating an account (if applicable)
  • Usage Details: Data related to your puzzle creation activity and service usage
  • Device Information: Information about the device you use to access our service
  • Cookies: Data that helps us enhance your experience with our service
  • Payment and Billing Information: Data necessary to process payments (if using premium features)

For more details on data collection practices, please refer to our separate Privacy Policy.

Pricing and Payments

PuzzleGenio offers free puzzle creation tools. If premium features or paid services are introduced in the future:

  • All purchases are final and non-refundable unless otherwise required by law
  • Prices are subject to change with advance notice to users
  • You agree to pay all charges associated with your selected plan or features
  • Payment terms are based on your selected payment method and plan

Termination

We reserve the right to terminate or suspend your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the service, us, or third parties.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or availability of the service and disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, puzzlegenio.com shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the service. This includes but is not limited to any errors in puzzle generation, loss of data, or inability to access the service.

Indemnification

You agree to indemnify and hold harmless puzzlegenio.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the service or violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which puzzlegenio.com operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or the service will be resolved through binding arbitration in accordance with applicable laws.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes signifies your acceptance of the new terms.

Contact Information

If you have any questions about these Terms, please contact us at:

By using PuzzleGenio, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing PuzzleGenio!